+6 07 55 32136 / 32626 || +6 03 2615 4440 cict@utm.my

Access disruption to internet network and university system due to maintenance work for connection of fiber network at CICT

Please be informed that CICT will perform maintenance work for connection of fiber network at CICT for UTM Johor Bahru campus coverage.

This works will cause a temporary access disruption to internet network and university systems for UTM Johor Bahru user on the following phase :

Phase 1
Location  : BCSI Building , PSZ, FABU(FGHT), FAB, FP, FS, FKA & FKM
Date  : 26 November – 1 December 2018
Time  : 6:00 pm – 6:00 am
Phase 2
Location  : FKE, Block S44-S47, F54 Building, PHB, Akademi Bahasa & FC
Date : 2 – 8 December 2018 
Time : 6:00 pm – 6:00 am
Phase 3
Location : ICC, UTMSPACE Tmn. U, Ibnu Sina, FKT, Block N26, IBD, Block V01, LoCARtic, 
  Block P21-P23,  New Cluster T01-T05 (PRZS, AHIBS, FS, FTI,
  UTMSPACE, FBME, UPMU), Block L51.
Date : 9 – 15 December 2018 
Time : 6:00 pm – 6:00 am
Phase 4
Location : KP, UTMI S19, KOLEJ 9/10, WCC, KDSE, KDOJ, KRP, MA4,M38, KTHO, KTDI,
  Galeria, KRP G08, KTR
Date : 16 – 22 December 2018 
Time : 9:00 am – 6:00 pm
Phase 5
Location  : PULAU, KTF H01, KLINIK, Block L50, Block N24, Pusat KO-Q, CICT
Date   : 23 – 29 December 2018
Time  : 6:00 pm – 6:00 am

Any changes will be notified to all.

We apologize for any inconvenience.
Thank you.

Best regards,
Customer Relationship Management (CRM),
Center for Information and Communication Technology,
Universiti Teknologi Malaysia.

CONTACT US
Complaint System : http://aduan.cict.utm.my | Email : aduit@utm.my | Telephone No : 07-5532136/ 31976/ 31977/ 019-7786131

~ This email is for announcement purpose only. Please do not reply or email to crmcict@utm.my. Any comment, complaint or inquiry email to aduit@utm.my.~

TEMPORARY CLOSURE OF UNIVERSITY INFORMATION SYSTEMS DUE TO TRANSFERRING UNIVERSITY DATABASE ACTIVITY

Please be informed that CICT will perform activity to transfer university database from Data Recovery Center (DRC), UTMKL to Data Center, UTMJB on the following date :

Date : 25th November 2018 (Sunday)
Time : 5.45 pm – 7.00 pm

Hence, all university information system will be temporarily closed during that time to ensure this activity running smoothly and successfully.

All difficulties are deeply regretted.
Thank you for your understanding and support.

Works of transferring network and security appliances to UTM Johor Bahru New Data Center

Please be informed that CICT will perform network and security appliances transfer to UTM Johor Bahru New Data Center.

This maintenance will cause a temporary access disruption to internet network and university systems for UTM user on the following location and time :

Location 1 : Residential College including Residential College’s Office, UTM Johor Bahru
Date : 26th October 2018 (Friday)
Time : 9:00 am to 8:00 pm

Location 2 : UTM Johor Bahru campus except Residential College
Date : 26th – 27th October 2018 (Friday and Saturday)
Time : 6:00 pm, 26th October 2018 until 6:00 am, 27th October 2018

We apologize for any inconvenience.

Thank you.

MAINTENANCE WORK OF NETWORK APPLIANCE AT DATA CENTER, UTM JOHOR BAHRU

Please be informed that CICT will perform network appliance maintenance on :

Date and time :
18th October 2018, Thursday (6:30 pm – 7:30 pm)
19th October 2018, Friday (6:30 pm – 7:30 pm)

This maintenance is likely to cause a temporary disruption of access to internet services and university’s systems/ applications.

We apologize for any inconvenience.
Thank you.

NVIVO 12 PRO SOFTWARE : SOFTWARE FACILITY TO ALL UTM STAFF AND STUDENTS

Dear All,

CICT would like to inform that subscription for NVIVO 12 software has been renewed. The subscription period is valid until September 2019.

For those who intend to use the software, please fill in the form provided in following link
Application For A Nvivo 12 Pro Software.

Please refer to Getting Started Guide to check on system requirements and installation instructions.

To install and activate Nvivo 12 license, please follow the following steps:

1. Download NVivo software from NVivo website (https://www.qsrinternational.com/nvivo/support-overview/downloads) or Software Center at MyUTM Portal (https://my.utm.my).
2. Install the software on your laptop/ computer.
3. Register online.
4. Activate the license at CICT UTM

For UTM Johor Bahru
Please come to PPICTP (Block D07 CICT Level 3) to install a license key. Please bring your laptop.
Contact Number : Direct 07 – 553 2523 Ext 32523 (office hour), Email aduit@utm.my

For UTM Kuala Lumpur
Please come to PPICTP UTMKL Campus to install a license key. Please bring your laptop.
Contact Number : Direct 03 – 2615 4440 Ext 4440 (office hour), Email cictcareline.kl@utm.my

Should you need any further information, please do not hesitate to contact us via aduit@utm.my or cictcareline.kl@utm.my.

Thank you.