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[HELPDESK] How to access HeadStart Portal for the first time

Procedures for the first time to access HeadStart Portal (portal to download the Microsoft Office ) for all ACTIVE UTM students undergraduate as follows:

a. You must have a valid Office365 email account (account @ live.utm.my) and UTM email official (account @ utm.my). If not, you must apply to admin email Live (aduit@utm.my) or please come to level 3, PPICTP CICT UTM JB.
b. After the successful login to Office365 e-mail or UTM email account, please type the word “onthehub” at the top left menu and “Enter
c. Click the e-mail notification titled “An account has been created for you” and click the link “Complete your registration” in the mail.
d. Complete the required information including set your password for HeadStart portal.
e. Log on to (https://utm.onthehub.com/WebStore/ProductsByMajorVersionList.aspx?JSEnabled=1) using Office365 mail account username  (account @ live.utm.my) or UTM email account username (account @ utm.my) and password for HeadStart portal that you was set earlier.


Prosedur kali pertama untuk akses Portal HeadStart ( portal untuk muat turun perisian Microsoft Office) untuk semua pelajar undergraduate yang AKTIF sahaja.

a. Anda perlu ada akaun emel Office365 (account @live.utm.my) atau emel rasmi UTM. Jika tiada, anda perlu memohon kepada admin Emel Live (aduit@utm.my)
b. Setelah berjaya login ke akaun emel Office365 atau emel UTM, sila taip perkataan “onthehub” di menu kiri bahagian atas dan “Enter”
c. Klik emel notifikasi bertajuk “An account has been created for you” dan klik pautan “Complete your registration” dalam emel tersebut.
d. Lengkapkan maklumat yang diperlukan termasuk set password untuk portal HeadStart.
e. Login di (https://utm.onthehub.com/WebStore/ProductsByMajorVersionList.aspx?JSEnabled=1) menggunakan username akaun emel Office365 (account @live.utm.my) atau username akaun emel UTM (account @utm.my) dan password untuk portal HeadStart yang telah diset tadi.