+6 07 55 32136 / 32626 || +6 03 2615 4440 cict@utm.my

MAINTENANCE WORK OF NETWORK APPLIANCE AT DATA CENTER, UTM JOHOR BAHRU

Please be informed that CICT will perform network appliance maintenance on :

Date and time :
18th October 2018, Thursday (6:30 pm – 7:30 pm)
19th October 2018, Friday (6:30 pm – 7:30 pm)

This maintenance is likely to cause a temporary disruption of access to internet services and university’s systems/ applications.

We apologize for any inconvenience.
Thank you.

NVIVO 12 PRO SOFTWARE : SOFTWARE FACILITY TO ALL UTM STAFF AND STUDENTS

Dear All,

CICT would like to inform that subscription for NVIVO 12 software has been renewed. The subscription period is valid until September 2019.

For those who intend to use the software, please fill in the form provided in following link
Application For A Nvivo 12 Pro Software.

Please refer to Getting Started Guide to check on system requirements and installation instructions.

To install and activate Nvivo 12 license, please follow the following steps:

1. Download NVivo software from NVivo website (https://www.qsrinternational.com/nvivo/support-overview/downloads) or Software Center at MyUTM Portal (https://my.utm.my).
2. Install the software on your laptop/ computer.
3. Register online.
4. Activate the license at CICT UTM

For UTM Johor Bahru
Please come to PPICTP (Block D07 CICT Level 3) to install a license key. Please bring your laptop.
Contact Number : Direct 07 – 553 2523 Ext 32523 (office hour), Email aduit@utm.my

For UTM Kuala Lumpur
Please come to PPICTP UTMKL Campus to install a license key. Please bring your laptop.
Contact Number : Direct 03 – 2615 4440 Ext 4440 (office hour), Email cictcareline.kl@utm.my

Should you need any further information, please do not hesitate to contact us via aduit@utm.my or cictcareline.kl@utm.my.

Thank you.

Works of transferring Internet Service Provider (ISP) appliances to UTM Johor Bahru New Data Center

Works of transferring Internet Service Provider (ISP) appliances to UTM Johor Bahru New Data Center

Please be informed that CICT will perform Internet Service Provider (ISP) appliances transfer to UTM Johor Bahru New Data Center on the following time:

Date and time : 6:00 pm, 21 September 2018 until 10:30 am, 22 September 2018

This maintenance is likely to cause a temporary disruption to Internet access for user at UTM Johor Bahru. We will ensure that there is no disruption/ minimum disruption.

We apologize for any inconvenience.
Thank you.

ACCESS DISRUPTION TO UNIVERSITY DATABASE SYSTEM

 
Please be informed that there is a disruption of UTM main database system. The disruption has caused unstable access to part of university information systems.
 
CICT  are working to resolve this issue. CICT will share the progress from time to time.
 
We apologize for any inconvenience caused.
 
Thank you for your understanding and support.
 
Customer Relationship Management (CRM),
Center for Information and Communication Technology,
Universiti Teknologi Malaysia.
 
CONTACT US
Complaint System : http://aduan.cict.utm.my  | Email : aduit@utm.my  | Telephone No  :  07-5532136/ 31976/ 31977/ 019-7786131

Contact Information for UTMWiFi services

Dear UTMWiFi Users,

Kindly be informed that CICT is currently in the final phase of commisioning UTMWiFi services to entire residential colleges and selected locations.

Should you have any enquiry on UTMWiFi related issues, kindly contact as through any of these channels:

Helpdesk : UTMWiFi Helpdesk Centre, Ground Floor, Block D07, CICT, UTM
Email : utmwifi@utm.my
Hotline : 1-700-81-7822
Web : utmwifi.utm.my

All enquiries must be made using UTM formal email addresses. Any enquiries using other email addresses will not be entertained.

Your cooperation is highly appreciated. Thank you.

Best regards,
Customer Relationship Management (CRM),

Center for Information and Communication Technology,
Universiti Teknologi Malaysia.