+6 07 55 32136 / 32626 || +6 03 2615 4440 cict@utm.my

WIFI EXPANSION PROJECT AT UTM JB RESIDENTIAL COLLEGES (200 new wireless APs)

Please note on the current status of WIFI EXPANSION PROJECT AT UTM JB RESIDENTIAL COLLEGES (200 new wireless APs).

As of 13th June 2018, 200 wireless access points (APs) have been successfully installed and commissioned at following locations :

Please also note that work is currently underway for installation and commissioning at entire residential colleges. This involves installation of 1400 APs at remaining locations. The work is estimated to be complete by 31st August 2018.

Thank you.

TEMPORARY CLOSURE OF CICT IN CONJUCTION WITH HARI RAYA CELEBRATION


In conjunction with Hari Raya Aidilfitri, please be informed that CICT will be temporarily closed starting from:

Thursday, 14th June 2018 (CICT UTM Kuala Lumpur)
Friday , 15th June 2018 (CICT UTM Johor Bahru)

We will resume our business on:

Tuesday, 19th June 2018 (CICT UTM Kuala Lumpur)
Wednesday, 20th June 2018 (CICT UTM Johor Bahru)

The closure also involved PPICTP (lab and counter services) and Aduit counter. However, Internet access and UTM’s main information systems will be operating as usual.

List of standby staff :

1. En Mohammad Hafiz bin Mohd Nor : 019-7783829
2. En Mohd Zihan bin Abdul Aziz : 017-7704407
3. En Muhammad Hafiz bin Muhammad Nasir : 017-7671769
4. En Mohd Fadly bin Slmat : 019-7700181

CICT wish you Selamat Hari Raya Aidilfitri. Maaf Zahir dan Batin.
Have a safe journey during this holiday season.

TEMPORARY ACCESS DISTRUPTION ON HOTSPOT@UTM WIFI SERVICES AT KOLEJ TUN HUSSEIN ONN (KTHO) RESIDENTIAL COLLEGE

Please be advised that there is temporary access disruption on Hotspot@UTM Wifi services at the above-mentioned college. The disruption is caused by power trip at the Hotspot@UTM network switch room. The affected blocks include L17, L18, L20, L21, L22, L23, L24, L25, L26, L27, L28 and L32.

The service is expected to be fully restored at 10.00 am, June 5, 2018 (Tuesday).

We apologize for any inconvenience caused.
Thank you for your understanding and support.

CONTACT US
Complaint System : http://aduan.cict.utm.my | Email : aduit@utm.my | Telephone No : 07-5532136/ 31976/ 31977/ 019-7786131

UPDATES ON WIFI EXPANSION PROJECT AT UTM RESIDENTIAL COLLEGES

Dear HOTSPOT@UTM users,

Please be informed that Wifi expansion project is currently underway. The installation will begin on Monday, June 4th 2018 for first 200 new wireless access points. The locations for installation include:

  • Perpustakaan Sultanah Zanariah
  • Kolej Perdana (U3, U4, U5, U6, U7 & U8)
  • Kolej Tun Dr. Ismail (MA1, MA4, MA5, MA6 & MA7)
  • Kolej Tun Hussein Onn (L12)
  • Kolej Rahman Putra (G29)
  • Kolej Tun Razak (K11)
  • Kolej Tun Fatimah (H25)
  • Kolej Datin Seri Endon (W1, W2, W3, WA1, WA2, WA3)
  • Kolej Dato Onn Jaafar (XB1, XB2, XC1, XC2)
  • Kolej 9 & 10 ((UA1, UA2, UB1, UB2)

 

KEMUNGKINAN GANGGUAN SEMENTARA CAPAIAN SISTEM UNIVERSITI DAN CAPAIAN RANGKAIAN KAMPUS JOHOR BAHRU DISEBABKAN PENUTUPAN BEKALAN ELEKTRIK

Assalammualaikum dan Salam Sejahtera,

Emel bertarikh 21 Mei 2018 daripada Pejabat Harta Bina berkaitan gangguan bekalan elektrik di beberapa lokasi UTM bagi memberi laluan kepada kerja-kerja di pencawang elektrik bagi pelaksanaan projek Pusat Data UTM adalah dirujuk.

Oleh yang demikian, kemungkinan akan berlaku gangguan sementara ke atas kesemua sistem universiti yang ditempatkan di Pusat Data UTM dan capaian rangkaian di kampus JB dalam tempoh berikut:

Tarikh : 24 Mei 2018, 9 malam – 25 Mei 2018, 7 malam.

Diminta semua pengguna dapat merancang aktiviti penggunaan perkhidmatan ICT dengan mengambil kira kemungkinan gangguan ini.

Segala kesulitan amatlah dikesali demi untuk meningkatan kemudahan anda dan tahap perkhidmatan ICT di masa akan datang.

Harap maklum. Terima kasih.

Pengurusan Perhubungan Pelanggan (CRM),
Pusat Teknologi Maklumat & Komunikasi.
Universiti Teknologi Malaysia.

HUBUNGI KAMI
Sistem Aduan : http://aduan.cict.utm.my | Emel : aduit@utm.my | No telefon : 07-5532136/ 31976/ 31977/ 019-7786131

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POSSIBILITY OF TEMPORARY DISTRUPTION ON SYSTEM AND NETWORK DUE TO ELECTRICITY SUPPLY CLOSURE

Assalammualaikum and Good Day,

Email from Pejabat Harta Bina on 21st May 2018 related to the electricity supply shutdown due to the work on the electrical substation for the development of the UTM Data Center project is referred.
Hence, there may be temporary distruption on all university systems stationed at the UTM Data Center and network access at JB campus on:

Date : 24 May 2018, 9 pm – 25 May 2018, 7 pm

Please consider the distruption of the system and network when planning activities that require the use of ICT services.

All difficulties are very regrettable but necessary in order to improve user experience in the future.

Thank you for your understanding and support.

Customer Relationship Management (CRM),
Center for Information and Communication Technology,
Universiti Teknologi Malaysia.

HUBUNGI KAMI
Sistem Aduan : http://aduan.cict.utm.my | Emel : aduit@utm.my | No telefon : 07-5532136/ 31976/ 31977/ 019-7786131